FAQs
M Spinello & Son Locksmiths Safe & Security Experts
You've got questions, we've got answers!
Have a locksmith-related question? We have the answer! Check out our FAQs below to learn more about our company and services.
How long have you been in business?
We have been in business since 1905. When you're interested in investing in card access systems in Rockford, IL, give us a call!Are you connected or affiliated in any way with any other Spinello Locksmith?
We are not affiliated in any way with any other Spinello Locksmith. Don't get fooled! Get the original Spinello! Remember the M! Be sure to give us a call to speak with one of our video surveillance camera installers in Rockford, IL.Do you have multiple locations?
No, we only have one location. We are located in downtown Rockford, west of the Rock River at 522 Chestnut St. Visit us to learn all about our options for residential security cameras in Rockford, IL!What are your business hours?
We are open Monday through Friday from 8:00 AM to 5:00 PM. We are closed on the weekends. If you'd like to work with our video surveillance camera installers in Rockford, IL, then call us!Are you only a locksmith company?
No, we also offer electronic security products and services such as video surveillance systems, access control systems, audio-video intercom systems, and ADA door operator systems in Rockford, IL.How many generations of ownership do you currently have?
At M Spinello & Son Locksmiths Safe & Security Experts, we are in our fourth generation of ownership. You can feel peace of mind when you get in touch with us for commercial security cameras in Rockford, IL.Who is the current owner?
Jimi White, the great-grandson of the family, is the current owner of M Spinello & Son Locksmiths Safe & Security Experts. He has over 47 years of experience. Be sure to give us a call to invest in ADA door operator systems in Rockford, IL.What forms of payment do you take?
We take the following forms of payment:
- Cash
- Visa
- Mastercard
- Discover
- American Express
- Apple Pay
- Checks
Get in touch with our team of video surveillance camera installers in Rockford, IL today!
Do you do background checks on your employees?
Yes, we do extensive background checks on all of our employees. Each employee holds a current PERC card (Permanent Employee Registration Card), which indicates that they have undergone the required state and federal background checks and fingerprinting to work as a locksmith/security technician in the state of Illinois. Reach out to our team of video surveillance camera installers in Rockford, IL today!Are you fully licensed and insured?
Yes! Our team of video surveillance camera installers in Rockford, IL is fully licensed and insured in the state of Illinois. Our IL license number is 192.000144, and we can provide a certificate of insurance upon request for any project.Does M Spinello & Son have anyone who can speak Spanish?
Yes, M Spinello & Son has a Spanish-speaking representative available.Does M Spinello & Son offer video surveillance systems?
Yes, M Spinello & Son provides comprehensive HD video surveillance systems featuring motion detection recording, smartphone monitoring, smart motion alerts for humans and vehicles, yard signs, decals for additional deterrence, and professional installation services.Does M Spinello & Son have annual contracts or monthly fees on their video surveillance systems?
No, M Spinello & Son does not impose any annual or monthly fees for their video surveillance systems at any time.Does M Spinello & Son replace doors and door frames?
Yes, M Spinello & Son handles the replacement of hollow metal doors, hollow metal frames, aluminum storefront doors, and offers door repair services.Does M Spinello & Son work on safes?
Yes, M Spinello & Son services all varieties of safes, including expert safe opening, repairs, combination changes, and more.Does M Spinello & Son have a safe showroom?
Yes, M Spinello & Son operates a fully stocked safe showroom at their downtown location at 522 Chestnut St.Does M Spinello & Son offer keys and lock hardware that cannot be duplicated by anyone else?
Yes, M Spinello & Son provides restricted lock cylinders and keys, ensuring key control as we are the sole entity capable of duplicating these keys. A signature form is supplied to customers, and keys are only duplicated with authorized individuals as specified on the form.Does M Spinello & Son provide master key systems?
Yes, M Spinello & Son offers computer-generated master key systems for commercial, institutional, and rental property clients. We design the master key system, cut and stamp the keys, and configure lock cylinders to match your master key system requirements.Does M Spinello & Son install access control systems?
Yes, M Spinello & Son installs comprehensive access control systems, including card readers, key fobs, access control cards, panels, battery backup power supplies, electric strikes, magnetic locks, and lock hardware. We manage the entire process without subcontractors, ensuring consistent quality from installation through after-sale service.Does M Spinello & Son install ADA handicap door operators?
Yes, M Spinello & Son has been installing ADA handicap door operators for about a decade, providing complete solutions with ADA push actuators and integration with existing equipment. Our ADA door operators are known for their reliability.What is M Spinello & Son’s service area?
M Spinello & Son serves within approximately a one-hour radius of our downtown Rockford, IL shop, though we may travel further depending on the project’s size and scope.Does M Spinello & Son price match?
M Spinello & Son is open to reviewing competitor quotes and will attempt to match or lower our prices if the comparison is equivalent.Does M Spinello & Son provide free on-site estimates?
Yes, M Spinello & Son offers free onsite estimates for all locksmith and security projects.What is the turnaround time for any approved projects?
The turnaround time depends on our current workload and the time needed to receive hardware or equipment. All quotes are prioritized by order of acceptance, and we always provide accurate delivery and lead times for our projects.


















