Website Reviews

Website Reviews Jimi came to my home and gave me his recommendations on what equipment to go with and where to install the cameras inside and outside which was extremely helpful as well as assuring me that the installation would be done within a 2 weeks timeline. Everything Jimi promised came to reality!! Cedrick did a great job with installing the cameras and cables !! Andrew and Brian did a great job with the installation of software and connectivity to allow me to view all the cameras either on my TV or my Laptop or my Smartphone. Andrew and Brian both showed me how to use the software on either device whether I was onsite or checking remotely away from home for any activity. Everyone in the company is very friendly, very courteous and very professional !! I would recommend M.Spinello & Son to anyone and everyone looking to install security cameras for their home. Great Job Guys and I cannot possibly thank you enough !! Everything that I had hoped for became reality - thanks to these guys !!! 5
Website Reviews The best testimonial I can give is M.Spinello is one of the best contractors I work with. (And believe me I work with a lot of contractors.) I know that whenever I call for service the work will be done perfect and in a timely manner. All of their techs are top notch and a lot of fun, I will use M.Spinello for all my lock work. 5
Website Reviews HD Video Surveillance work was done as specified in the quote. It was a super fast and professional installation and made sure the system was running well, along with adjusting cameras to cover the most area possible. I am sure we will do business with M. Spinello & Sons again. 5
Website Reviews We have had a card access / door badge entry hardware installed by Andrew and M. Spinello in our facility for almost 5 years. It just keeps working, day after day after day! We recently had to move the software from one server to another and Andrew came out and assisted with getting this accomplished. 5 star after the sale support. Just wanted to write a note regarding the reliability of this system. I am very grateful we went with M.Spinello due to the price and especially the reliability! 5
Website Reviews We have used M Spinello and Son most recently for a three phase installation of a camera system for our hallways and entrance doors at St. Bridget School. We couldn't be happier with the quality service and reasonable pricing that M Spinello has provided on every visit; from the free estimate, to the efficient installation, to the timely follow up for any service issues. We highly recommend M Spinello for your security needs. 1
Website Reviews M Spinello has always performed quality work for me and my family. I have used them as my locksmith for over 26 years. They helped me with my car remote when the dealership couldn't. These guys know their trade and do it honestly and at an affordable rate. I remember my Dad telling me "I use M Spinello because I know them, I've used them, they have never let me down and I trust them". 5
Website Reviews EXCELLENT, fast, friendly service when I locked my keys in my car. M. Spinello was there within 5 minutes of me calling and had my keys freed within minutes!!I went over to their shop immediately after and had them fix my key fob and make me an extra key for my vehicle. #SupportLocalBusiness M.Spinello offers impeccable service...HIGHLY recommend!! 5
Website Reviews The service that we received for installing a audio / video intercom and door lock system was outstanding. The techs arrived on time and were ready to start. There work was prompt and they didn't interfere with our daily operations. They made sure that everything was cleaned up when they finished the project. I appreciated how the techncians took  the time to make sure that I fully understood how the system worked. before leaving. It was great when even Jimi White,  the owner called the next day to make sure everything was working up to our expectations and if we had questions. Great SERVICE! 5
Website Reviews M. Spinello is the only locksmith our company have every used. The M. Spinello name means quality and reliability and fair prices.They go that extra step to make sure everything is done to your satisfaction. The techs are friendly and most cooperative.There is a good reason companies like M. Spinello have been around since 1905. GREAT SERVICE!! 5
Website Reviews Our company hired M Spinello & Son several years ago to install a complete security system to our building. Jimi and Andrew are both very professional and always answer any questions we may have. Jimi is very detailed when giving our company a quote and each time we do an upgrade we get the same on time service and professionalism. I highly recommend M Spinello & Son for any security system installation. 5
Website Reviews Just had a terrific experience! Called yesterday, came out the next, fixed my lock and made keys in less than an hour. The guys were so nice and very professional. Will recommend you for sure! Thanks! 5
Website Reviews Hi, I just wanted to thank you for your fast and professional service. A car in my inventory needed a key programmed. After our discussion on the phone, I was more then happy to have you come out and program it. Very fast and friendly service. I will be calling you in the future for any of my lock/key issues.Thanks again, Gary Dixon Dixon Auto Sales, Inc. 5
Website Reviews My company hired M Spinello in early 2014 to install badge entry system in our facility. They were very reasonably priced and did a great job installing the system, were on time, professional, and the quality of their work was outstanding. There were a few minor adjustments that needed to be made and the post-installation service was also prompt and thorough. We recently moved to a brand new facility in the Rockford area and hired them again, due to their price and quality work. This time around was no different. Highly recommend M. Spinello for any security related installations. 5
Website Reviews Our company has worked for years with M. Spinello for all of our security needs. I can call Jimi for a new security system, he'll explain our options, send out prompt accurate proposals, and then their technicians come in to do an excellent installation of the equipment. 5
Website Reviews We have had M. Spinello to help us with card access and keyless entry system several times for updating equipment and software. They are so awesome! Jimi always sends us our quotes and is so helpful over the phone and our technician, Andrew is so great to work with. He is thorough and never makes us feel rushed. He makes sure we are trained properly and completely understand how the system works and both Jimi and Andrew always answer any questions right away and respond quickly if our system goes down. I highly recommend this company!! 5
Website Reviews M. Spinello is great place to get all your keys and locks done.  I have never had a problem and they always take care of Faith Center Church. We will not go to or call anyone else. Remember there is only one M. Spinello! 5
Website Reviews I have always received excellent service from Jimi, Mathew, Andrew & the entire staff of M Spinello & Son Locksmiths. I am always promptly greeted and my concerns and or purchases are done within a timely matter as well as any locks that I have needed to have rekeyed or repaired. I have purchased a number of locks & keys from Mathew and will continue to do so, as they are a competitive local business who continue to serve our community by listening to what their customers need. I appreciate everything that they do on behalf of myself and Urban Equity Properties. Thank you Jimi, Mathew & the entire staff. 5
Website Reviews Great Overall Experience! First of all, our problem was that we had a hitch-lock on our car and lost the key to remove the bolt and we drove to the one of the other locksmiths in town. The other locksmith's job was horrible, all he tried to do was to cut off the bolt completely (which he had no luck doing) and gave us no other options and said goodbye. I looked up more locksmiths near Rockford and found M Spinello & Son Locksmiths. We walked in the door, told them the problem, and they were giving us a lot more options than the other competitor. The entire staff never gave up and kept trying to remove the very difficult bolt. Eventually they freed the lock and even tried to remove the hitch that was already affixed. And even after the job was completed they gave us advice how to remove the stubborn hitch. I would highly recommend M Spinello & Son Locksmiths for any lock-related issue that you might have. 5
Website Reviews
We had M. Spinello come out and change all of our locks in my office building do to a move, along with rekeying some filing cabinets. The whole team there was amazing to work with. They were polite and professional from the very start.

Mauro was the tech that actually came on site - he did a fantastic job! He was timely and professional. He worked during our regular business hours and we hardly knew he was there. He was conscious and respectful of people being on the phone or with clients. He finished his work and thanked us for our business. It was a great experience.

I would highly recommend M. Spinello & Son Locksmiths to any of our business partners, my friends and family.
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Website Reviews These Guys go above and beyond. They go out of their way to make sure the job is done right. 5
Website Reviews Matt and Steve are very knowledgeable and helpful employees. The family atmosphere makes the experience even better. 5
Website Reviews Best locksmith any where!  Great customer service. 5
Website Reviews I have been working with the guys at M Spinello for more than a decade. They supply us locks, hardware and helped.us set up and maintain a master key system. We operate multiple store locations spread across four states. They give a high level of customer service that uncomon in todays world! 5
Website Reviews My place of employment uses M. Spinello for our locksmithing needs. Today, we had a safety situation, and needed to change the code on our door immediately. I was unable to find some of the pertinent information in order to do this, and called and spoke with Jimi. Jeff and Andrew came out in a matter of minutes. Andrew found the information I was missing, walked me through the process of changing the code, and made sure I understood how to use our system completely before leaving. I so appreciate their understanding of our situation, and rushing out to get things taken care of for us! Thank you so much Jimi and Andrew!!!! 5
Website Reviews Very quick to respond. Very knowledgeable. Always service with a smile! 5
Website Reviews When I bought my house, the realtor suggested one of the first things that I do is change the locks or have them re-keyed. Since I don't know if in the past, the previous owner might have given spare keys to friends or family members. So I decided to go the route of just having all new locks installed. This is where the guys at M. Spinello came in. The guys at M. Spinello were friendly, knowledgeable, clean and respectful of my home and did a great job .I definitely would recommend them to anyone who needs replacement locks and new deadbolts for their home. 5
Website Reviews I recently needed three keyed door locks replaced in my home. M Spinello and Son was able to give me an appointment in two days. The representative, Mauro called me in the morning and arrived at the exact time he promised. He was extremely friendly and explained everything to me in detail. He left the areas clean when he was finished. Mauro was definitely efficient in his talents and it was a real pleasure to meet him. If I need anything else done to my home they will get my business and I will request Mauro return to do the work. The price was extremely affordable. 5
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