Website Reviews

M Spinello
5 M Spinello These guys are amazing! Steve and Scott can answer any question in detail about keys. They are so helpful and accommodating. You simply can’t go wrong with Spinello’s. They came to my mom’s 100-year-old house and explained how to open and lock doors -something that hadn’t been managed for years - and got me keys to everything. Service was top notch.
M Spinello
5 M Spinello Excellent speed getting here and service!
M Spinello
5 M Spinello Very professional, fast response and excellent service 
M Spinello
5 M Spinello Prompt, excellent locksmith service. Everything broken was fixed and instructions were given for what to do if the fix should fail in future. Albert Hudson / Rockford IL
M Spinello
5 M Spinello Since you installed the camera system unruly behavior has dropped dramatically. The clarity of the images (even at night) has all of us, including the Rockford Police Department, impressed as it is the best we / they have seen. Thanks M. Spinello for the great system, properly installed for a great price. We really appreciate your professionalism, attention to detail and workmanship.
M Spinello
5 M Spinello I wanted to take a minute and share what a wonderful experience our agency (Jubilee Center) had with M. Spinello and the installation of our new security camera system. Jimi was a complete professional, and by far was the best quote I received. His staff did great work on the installationand were very efficient with getting the job completed on time and on budget. I would strongly recommend this company for anyone looking to get security cameras installed in their business or home. Five stars and more!!! Baldemore Gallegos / Shelter Care Ministries / Rockford IL
M Spinello
5 M Spinello We have used M. Spinello and Sons for many years. Their staff is very professional, courteous, and provide exceptional service. Would recommend them to everyone.
M Spinello
5 M Spinello Bryan and Andrew were very professional and quick to respond to our issues. I would highly recommend M. Spinello for any new or upgrade video surveillance needs!! We have used them in the past and will certainly use them in the future.
M Spinello
5 M Spinello Very happy with the video surveillance system, installation and service we received and the technicians were very informative and could not be any nicer! Great work guys!
M Spinello
5 M Spinello I am in the service business and recognize and appreciate good service. Jimi and Brian and Andrew were wonderful. Jimi responded quickly to my calls and carefully kept me updated and walked me through each step of the installation of a new camera/security system for my home based business. I can not say enough good things about Andrew and Brian. Because of the dogs here, they had to work in a different and difficult situation, but did it so professionally and kindly. They carefully explained everything to me and made sure I understood and was pleased with the installation. Their product is excellent, but I always choose to buy service over product. This company offers both at such an excellent level that I could not go wrong in choosing them. I would recommend them to everybody and will certainly turn to them for any future needs. They are fabulous!
M Spinello
5 M Spinello Jimi came to my home and gave me his recommendations on what equipment to go with and where to install the cameras inside and outside which was extremely helpful as well as assuring me that the installation would be done within a 2 weeks timeline. Everything Jimi promised came to reality!! Cedrick did a great job with installing the cameras and cables !! Andrew and Brian did a great job with the installation of software and connectivity to allow me to view all the cameras either on my TV or my Laptop or my Smartphone. Andrew and Brian both showed me how to use the software on either device whether I was onsite or checking remotely away from home for any activity. Everyone in the company is very friendly, very courteous and very professional !! I would recommend M.Spinello & Son to anyone and everyone looking to install security cameras for their home. Great Job Guys and I cannot possibly thank you enough !! Everything that I had hoped for became reality - thanks to these guys !!!
M Spinello
5 M Spinello Locked myself out of our home (yep, oops!) Scott from M. Spinello & Son Locksmiths wer able to get us into our home in no time, even though I had called another locksmith company in Loves Park to do the job first and they were unsuccessful. Thank you Scott! Call M. Spinello first!! Denise Bainter / Rockford IL
M Spinello
5 M Spinello I called M. Spinello on 10/28/2020 after regular business hours and spoke with Scott.I tried to open a Sentry briefcase style case that had not been opened for several years. My key would not work. Scott told me to try wd-40 on it, and this morning it opened like a charm! He spared a service cost, time and a safe for me! He was fantastic and a great representative for M. Spinello! Thank you so very much!!!!
M Spinello
5 M Spinello The best testimonial I can give is M.Spinello is one of the best contractors I work with. (And believe me I work with a lot of contractors.) I know that whenever I call for service the work will be done perfect and in a timely manner. All of their techs are top notch and a lot of fun, I will use M.Spinello for all my lock work.
M Spinello
5 M Spinello The people that run the place are very nice very informant make sure that you''re getting the right equipment for your car or anything else that you may need would recommend them for any one
M Spinello
5 M Spinello HD Video Surveillance work was done as specified in the quote. It was a super fast and professional installation and made sure the system was running well, along with adjusting cameras to cover the most area possible. I am sure we will do business with M. Spinello & Sons again.
M Spinello
5 M Spinello Great company and great service! had an issue with a panic exit device another company installed incorrectly  and they were out within a short time and ordered the required material and had it fixed the next day.
M Spinello
5 M Spinello Excellent Fast Service. True professionals! I called in the Best!
M Spinello
5 M Spinello We have had a card access / door badge entry hardware installed by Andrew and M. Spinello in our facility for almost 5 years. It just keeps working, day after day after day! We recently had to move the software from one server to another and Andrew came out and assisted with getting this accomplished. 5 star after the sale support. Just wanted to write a note regarding the reliability of this system. I am very grateful we went with M.Spinello due to the price and especially the reliability!
M Spinello
5 M Spinello We had M. Spinello quote and then install a security camera system. From the initial contact with Jimi White through the installation by Andrew and Dean the service was excellent. All were professional and knowledgeable!
M Spinello
5 M Spinello Thank you to M. Spinello and Son and their staff for the excellent service that they provided. Scott was very prompt, accommodating and personable. A pleasure to do business with. I highly recommend them!
M Spinello
5 M Spinello Excellent service provided by Scott S from M. Spinello & Sons. I will highly recommend M. Spinello & Sons to my family and friends.
M Spinello
5 M Spinello I don''t usually write reviews but thought this was well deserved! I just want to give M Spinello on Chestnut a KUDOS! My husband recently lost his only key fob to his car. When I called Kia they said they were the only ones that could order and activate a new key fob for the Kia. Kia said he would also have to tow the car in. I called Matthew and he immediately made some calls and was able to not only order the key fob, but also activate it at our house so we didn''t have to tow anywhere! It was far less $ then the dealership quoted and not to mention they told me they were the only ones that could do it. Later, we found the lost key fob and Matthew activated that as well. So it was a win win for us! 
M Spinello
5 M Spinello Very friendly staff. Explained how security service worked. Tooe time to assist downloading app to phone. Very user friendly system. Choose M. Spinello and Son for your HD Surveillance Systems. Thousand Oaks Trailer Park / Belvidere IL
M Spinello
5 M Spinello Stopped in for a new key. They has the laser cut type key blank. They had it cut in no time at a great price. Great place for all key, lock and security needs. M. Spinello’s is a darn good place to go.
M Spinello
5 M Spinello M. Spinello has recently installed an electronic lock system and audio-video feed to an entrance of a church that I help to maintain. The service was great and the response time was quick. Due to COVID guidelines and the preschool starting at the church we were on a short time frame to get this completed. The new hardware allowed the main entrance of the church to control day time entrance to the church so that the preschool entrance can be dedicated to preschool use only.
M Spinello
5 M Spinello Our company has worked with M. Spinello''s on a daily basis for many years and have had nothing but exceptional service! Scott is our go to guy and always gets things done right away with fast, efficient service!! I would highly recommend this company. Kristen G Wesley Willows Rockford
M Spinello
5 M Spinello Had a M. Spinello & Son security system installed and a ring door bell a couple of years ago. Also some deadbolts on our doors last year. We use our cameras so much that now I want to add two more cameras. I highly recommend them and they always give me quick professional service. REMEMBER M!!!
M Spinello
5 M Spinello Spinello & Son did a great job of upgrading an existing door to our County Court House with an ADA operator. Good communications, presented good options, competitive pricing, good service. Great first time experience. Thank you!
M Spinello
5 M Spinello M. Spinello & Son installed outside security cameras at my home. They were very professional, polite, & knowledgeable about their product. Bryan was very patient showing me how the cameras worked on my TV. Eric his helper was also very polite, knowledgeable, & professional.
M Spinello
5 M Spinello Great service. Great company. Supports Adults with Disabilities.
M Spinello
5 M Spinello I called M. Spinello''s because a key broke in my door lock and the lock wouldn''t work. Curt explained what could be done, and the possible costs. It ended up that we could fix the lock, but it was a very stressful experience. Curt calmed me and made a difficult time much easier to bear. The understanding Curt showed was wonderful. The reason I called M. Spinello was due to the fact that when we first came to Rockford we had M. Spinello re-key our locks and make new keys. They were very professional and wonderful to deal with. I would recommend them very highly and would use them every time.
M Spinello
5 M Spinello Jimi and his team installed a lock access system and performed other locksmith services such as replacing lock cylinders, door handle sets, etc. During the quoting process Jimi quickly identified our requirements and provided additional suggestions (not up-sells) to further enhance our company security posture. The installation technicians/locksmiths were a pleasure to work with, all work was completed in a timely manner with a high degree of accuracy. Will definitely use them again in the future.
M Spinello
5 M Spinello I was stranded at work when my only key broke my F250. I called M Spinello and Son Locksmith. Spoke with Curt who told me he would have a technician come out before I got off work and get me going. Scott came to my work and programed two new keys. I went back to the shop a few days later and had a couple more keys cut and programed. They also put a new lock in my truck tool box. The price was great. The service I received from Curt and Scott were top notch. I will recommend M Spinello and Son Locksmith to everyone I know. Thanks again for not leaving me stranded and for the great service. Marty G
M Spinello
5 M Spinello We have used M Spinello and Son most recently for a three phase installation of a camera system for our hallways and entrance doors at St. Bridget School. We couldn't be happier with the quality service and reasonable pricing that M Spinello has provided on every visit; from the free estimate, to the efficient installation, to the timely follow up for any service issues. We highly recommend M Spinello for your security needs.
M Spinello
5 M Spinello I''m a very satisfied customer. So my modem was replaced by comcast and my cameras stop working. I texted Andrew from Mspinello on a Sunday and he helped me fix issues on his day off. This is going above and beyond his job duties. Mspinello and their team will always get my vote of confidence. Andrew thank you for your help and god bless you guys.
M Spinello
5 M Spinello I want to thank Scott for all his help with making the key to my honda. Very friendly staff I really do recommend them. Thanks again!
M Spinello
5 M Spinello M Spinello has always performed quality work for me and my family. I have used them as my locksmith for over 26 years. They helped me with my car remote when the dealership couldn't. These guys know their trade and do it honestly and at an affordable rate. I remember my Dad telling me "I use M Spinello because I know them, I've used them, they have never let me down and I trust them".
M Spinello
5 M Spinello I can''t say enough about the installation of security cameras on our property. My wife and I are very pleased. \r\nA sight survey was completed in a timely fashion and a bid provided promptly. The work was completed as promised. The techs were courteous and professional. They came back for a follow up visit with detailed instructions for the ''technically challenged''. Thank you very much. Owne Eaton /Residential Video Surveillance System / Rockford IL
M Spinello
5 M Spinello I called M. Spinello Locksmiths to re-key a home that I had just moved into. I spoke with Kurt, whom I explained the job to and he then had me text him pictures of the locks so that he could ensure the proper equipment could be brought to my home. Later that day, Mauro arrived with the correct lock sets and had all door locks changed out quickly. \r\nDefinitely a great company with great employees.
M Spinello
5 M Spinello The gentlemen at M. Spinello we’re punctual, professional and installed my system in a timely manner and instructed me in operation of my external camera system. I would recommend them without reservation
 
M Spinello
5 M Spinello This is the second time I have used M.Spinello to put number code locks on my doors. I bought a house in March, 2019, and had them put on two doors and my garage. They did a great job. And it is wonderful not to have to bother with keys anymore. Now in October I got a second house, and had them put the code locks on two doors there. They did another wonderful job. I highly recommend M. Spinello and code locks. Roc Ordman / Electronic WiFI Deadbolts / Rockford IL
M Spinello
5 M Spinello Wanted to send a note thanking M Spinello for their prompt attention to our dilemma. They came the same day and made temp repairs to get us through, returning the following work day and replaced the lock at no charge. The lock was actually just out of warranty, but it was covered anyway. Thanks again, and I will continue to recommend this company to family and friends.
M Spinello
5 M Spinello EXCELLENT, fast, friendly service when I locked my keys in my car. M. Spinello was there within 5 minutes of me calling and had my keys freed within minutes!!I went over to their shop immediately after and had them fix my key fob and make me an extra key for my vehicle. #SupportLocalBusiness M.Spinello offers impeccable service...HIGHLY recommend!!
M Spinello
5 M Spinello The service that we received for installing a audio / video intercom and door lock system was outstanding. The techs arrived on time and were ready to start. There work was prompt and they didn't interfere with our daily operations. They made sure that everything was cleaned up when they finished the project. I appreciated how the techncians took  the time to make sure that I fully understood how the system worked. before leaving. It was great when even Jimi White,  the owner called the next day to make sure everything was working up to our expectations and if we had questions. Great SERVICE!
M Spinello
5 M Spinello M. Spinello is the only locksmith our company have every used. The M. Spinello name means quality and reliability and fair prices.They go that extra step to make sure everything is done to your satisfaction. The techs are friendly and most cooperative.There is a good reason companies like M. Spinello have been around since 1905. GREAT SERVICE!!
M Spinello
5 M Spinello These guys were phenomenal! From squeezing me in the schedule, driving out to access my issue, to finally RESOLVING my problem.. I lost my only key (chipped key) & was told by other locksmiths, my vehicle had to be towed to the dealership to be fixed.. but Scott ( technician) worked relentlessly, until my issue was resolved! Can’t thank him ENOUGH! Customer satisfaction is definitely their Forte! / Terry Jones Rockford IL
M Spinello
5 M Spinello Very professional. Just installed a 16 camera HD video surveillance security system and we are very happy with it!
M Spinello
5 M Spinello Man.... Really helped out, and blazing fast! I locked my office door with the key will inside. Came and unlocked it super quickly. Thanks guys!
M Spinello
5 M Spinello Our company hired M Spinello & Son several years ago to install a complete security system to our building. Jimi and Andrew are both very professional and always answer any questions we may have. Jimi is very detailed when giving our company a quote and each time we do an upgrade we get the same on time service and professionalism. I highly recommend M Spinello & Son for any security system installation.
M Spinello
5 M Spinello Just had a terrific experience! Called yesterday, came out the next, fixed my lock and made keys in less than an hour. The guys were so nice and very professional. Will recommend you for sure! Thanks!
M Spinello
5 M Spinello Hi, I just wanted to thank you for your fast and professional service. A car in my inventory needed a key programmed. After our discussion on the phone, I was more then happy to have you come out and program it. Very fast and friendly service. I will be calling you in the future for any of my lock/key issues.Thanks again, Gary Dixon Dixon Auto Sales, Inc.
M Spinello
5 M Spinello My company hired M Spinello in early 2014 to install badge entry system in our facility. They were very reasonably priced and did a great job installing the system, were on time, professional, and the quality of their work was outstanding. There were a few minor adjustments that needed to be made and the post-installation service was also prompt and thorough. We recently moved to a brand new facility in the Rockford area and hired them again, due to their price and quality work. This time around was no different. Highly recommend M. Spinello for any security related installations.
M Spinello
5 M Spinello Our company has worked for years with M. Spinello for all of our security needs. I can call Jimi for a new security system, he'll explain our options, send out prompt accurate proposals, and then their technicians come in to do an excellent installation of the equipment.
M Spinello
5 M Spinello We have had M. Spinello to help us with card access and keyless entry system several times for updating equipment and software. They are so awesome! Jimi always sends us our quotes and is so helpful over the phone and our technician, Andrew is so great to work with. He is thorough and never makes us feel rushed. He makes sure we are trained properly and completely understand how the system works and both Jimi and Andrew always answer any questions right away and respond quickly if our system goes down. I highly recommend this company!!
M Spinello
5 M Spinello M. Spinello is great place to get all your keys and locks done.  I have never had a problem and they always take care of Faith Center Church. We will not go to or call anyone else. Remember there is only one M. Spinello!
M Spinello
5 M Spinello I have always received excellent service from Jimi, Mathew, Andrew & the entire staff of M Spinello & Son Locksmiths. I am always promptly greeted and my concerns and or purchases are done within a timely matter as well as any locks that I have needed to have rekeyed or repaired. I have purchased a number of locks & keys from Mathew and will continue to do so, as they are a competitive local business who continue to serve our community by listening to what their customers need. I appreciate everything that they do on behalf of myself and Urban Equity Properties. Thank you Jimi, Mathew & the entire staff.
M Spinello
5 M Spinello Great Overall Experience! First of all, our problem was that we had a hitch-lock on our car and lost the key to remove the bolt and we drove to the one of the other locksmiths in town. The other locksmith's job was horrible, all he tried to do was to cut off the bolt completely (which he had no luck doing) and gave us no other options and said goodbye. I looked up more locksmiths near Rockford and found M Spinello & Son Locksmiths. We walked in the door, told them the problem, and they were giving us a lot more options than the other competitor. The entire staff never gave up and kept trying to remove the very difficult bolt. Eventually they freed the lock and even tried to remove the hitch that was already affixed. And even after the job was completed they gave us advice how to remove the stubborn hitch. I would highly recommend M Spinello & Son Locksmiths for any lock-related issue that you might have.
M Spinello
5 M Spinello
We had M. Spinello come out and change all of our locks in my office building do to a move, along with rekeying some filing cabinets. The whole team there was amazing to work with. They were polite and professional from the very start.

Mauro was the tech that actually came on site - he did a fantastic job! He was timely and professional. He worked during our regular business hours and we hardly knew he was there. He was conscious and respectful of people being on the phone or with clients. He finished his work and thanked us for our business. It was a great experience.

I would highly recommend M. Spinello & Son Locksmiths to any of our business partners, my friends and family.
M Spinello
5 M Spinello These Guys go above and beyond. They go out of their way to make sure the job is done right.
M Spinello
5 M Spinello Matt and Steve are very knowledgeable and helpful employees. The family atmosphere makes the experience even better.
M Spinello
5 M Spinello Best locksmith any where!  Great customer service.
M Spinello
5 M Spinello I have been working with the guys at M Spinello for more than a decade. They supply us locks, hardware and helped.us set up and maintain a master key system. We operate multiple store locations spread across four states. They give a high level of customer service that uncomon in todays world!
M Spinello
5 M Spinello My place of employment uses M. Spinello for our locksmithing needs. Today, we had a safety situation, and needed to change the code on our door immediately. I was unable to find some of the pertinent information in order to do this, and called and spoke with Jimi. Jeff and Andrew came out in a matter of minutes. Andrew found the information I was missing, walked me through the process of changing the code, and made sure I understood how to use our system completely before leaving. I so appreciate their understanding of our situation, and rushing out to get things taken care of for us! Thank you so much Jimi and Andrew!!!!
M Spinello
5 M Spinello Very quick to respond. Very knowledgeable. Always service with a smile!
M Spinello
5 M Spinello When I bought my house, the realtor suggested one of the first things that I do is change the locks or have them re-keyed. Since I don't know if in the past, the previous owner might have given spare keys to friends or family members. So I decided to go the route of just having all new locks installed. This is where the guys at M. Spinello came in. The guys at M. Spinello were friendly, knowledgeable, clean and respectful of my home and did a great job .I definitely would recommend them to anyone who needs replacement locks and new deadbolts for their home.
M Spinello
5 M Spinello I recently needed three keyed door locks replaced in my home. M Spinello and Son was able to give me an appointment in two days. The representative, Mauro called me in the morning and arrived at the exact time he promised. He was extremely friendly and explained everything to me in detail. He left the areas clean when he was finished. Mauro was definitely efficient in his talents and it was a real pleasure to meet him. If I need anything else done to my home they will get my business and I will request Mauro return to do the work. The price was extremely affordable.
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